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Privacy Policy

Privacy statement

Like Flo processes personal data in the context of its activities. This Privacy Statement & Cookie Policy (hereinafter: “ Statement ”) has been drawn up to inform customers of Like Flo, suppliers of Like Flo, visitors to the Like Flo website and other persons who contact Like Flo (for example via the contact form on the website). of Like Flo) about the processing of their personal data by Like Flo. Like Flo is responsible as referred to in Article 4 of the General Data Protection Regulation (GDPR) for the processing of personal data as shown in this Statement.

Contact details:

Brandworks BV

Minervum 7266

4817 ZM Breda

+3185 1053549 customerservice@flo.nl

Personal data that we process

Like Flo processes the following personal data of the categories of data subjects mentioned in the introduction to this Statement:

  • First and last name
  • Sex
  • Date of birth
  • Address data
  • phone number
  • E-mail address
  • Employer and position (in case of suppliers)
  • IP address
  • Information about your activities on our website
  • Internet browser and device type
  • Bank account number

Like Flo obtains this personal data because you provide it to us when you use our services, or because it is collected when using our website.

You are under no circumstances obliged to provide your data to Like Flo. However, if you decide not to provide your data, we cannot (completely) offer our services to you.

Special and/or sensitive data that we process

Like Flo does not intend to process special and/or sensitive personal data, or to collect personal data from website visitors who are younger than 18 years of age. However, we cannot check whether a visitor is older than 18. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at customerservice@flo.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

Like Flo processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or email you if this is necessary to provide our services
  • To inform you about changes to our services and products
  • To offer you the opportunity to create an account
  • To deliver goods and services to you
  • Providing our website
  • Obtaining information about the use of our website

We may use your personal data for the above purpose because you have given us permission to do so, because this is necessary for the execution of our agreement with you and/or because this is necessary for the representation of our legitimate interests.

Automated decision making

Like Flo does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being involved (for example an employee of Like Flo).

How long we keep personal data

Like Flo does not store your personal data for longer than is necessary to achieve the purposes for which your data is collected. In general, we apply the following retention periods for personal data:

  • We store customer data for up to 2 years after the end of the customer relationship;
  • messages sent via the online contact form will be deleted after the message has been processed;
  • We keep tax data for 7 years after collection of the data.

Access to your personal data

Like Flo handles your personal data with care. This also means that your personal data (internally) is only accessible to our employees to the extent necessary for the performance of their work for the purposes stated in this Statement.

Like Flo only provides your personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. For the execution of our agreement with you, you can, for example, think of the processors we engage, such as our software suppliers. Provision on the basis of a legal obligation may, for example, include the provision of your data at the request of, for example, the judiciary or the tax authorities. When providing personal data to third parties, Like Flo will ensure that, where possible, it has taken appropriate safeguards to protect your personal data.

In principle, we do not process your personal data outside the European Economic Area (EEA). If this is the case, we will make every effort to comply with the conditions set by law.

Cookies, or similar techniques, that we use

To help you better and make targeted offers, we use cookies to improve your user experience on the website. Cookies are text files that your device or browser stores when you visit our website. Like Flo may also use techniques similar to cookies, such as tracking pixels, flash cookies, JavaScript, tags and web beacons. We classify these techniques under the term cookies.

By using our website, you consent and agree to the use of cookies and the storage of personal data.

We use necessary cookies on our website. These are cookies that are necessary for the website to function. Your prior consent is not required for the use of necessary cookies.

We also use analytical cookies . Some of the analytical cookies that we place are set in such a way that they do not collect personal data. These therefore have little or no influence on your privacy. Your consent is also not required for the use of these cookies.

We also use analytical cookies that map your behavior on our website, such as Google Analytics. For this purpose, we have concluded a processing agreement with Google and have adjusted the settings so that we do not share personal data with Google. We hereby comply with the applicable guidelines of the General Data Protection Regulation.

We ask your permission to use these cookies. You can give or withhold this permission based on the cookie banner.

Finally, we also use marketing cookies . These cookies map your personal preferences so that we can tailor our offer to you. We ask your permission to use these cookies. You can give or withhold this permission based on the cookie banner.

Because we can use cookies with the aim of collecting, combining or analyzing data about your use of our website so that you can be treated better or differently, we process your data. This Statement applies to every processing of data.

You can change your choice for the use of cookies at any time by adjusting the cookie settings of your browser.

View, adjust or delete data

You have the right to view, correct or have data deleted. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Like Flo and you have the right to data portability. This means that you can submit a request to us to send the personal data we have in a computer file to yourself or a third party. You can send a request for access, correction or deletion of your personal data or a request for withdrawal of your consent or objection to the processing of your personal data to customerservice@flo.nl . To ensure that the request for access has been made by you, we may ask further questions to verify your identity. We will respond to your request as quickly as possible, but within four weeks.

How we protect personal data

Like Flo takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us at customerservice@flo.nl.

Like Flo would also like to point out that you have the option to file a complaint with the national supervisory authority: the Dutch Data Protection Authority. This can be done via the website of the Dutch Data Protection Authority ( https://www.autoriteitpersoonsgegevens.nl ).

Amendments

Like Flo may change or replace this Statement at any time. For this reason, we advise you to consult this Statement regularly so that you are aware of the latest status. In the event of substantial changes, Like Flo will notify you of those changes.